We test your B2B product with prospects to improve value propositions and market positioning quickly

Make rapid progress on your product, prototype or MVP with deep insights via fast 1-on-1 customer interviews.

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You now have an "Option C" cheat code to improve your buyer journeys

Option A: Trial and Error

Launch and see. Great if market acceptance is clear. But if the reception is tepid, it can be a slow, expensive way to figure out "Why?"

Option B: Run Surveys

Surveys can be hard to learn breadth and depth. Written text doesn't always capture their full emotions. Doesn't reveal what you didn't ask.

Option C: Customer Interviews as a Service

Test key assets with ideal prospects and customers. Get actionable insights early and often, reducing the likelihood of costly dead ends. Simplified to be a quick, accessible and continual service.

We interview ideal customers to get actionable feedback on your key B2B assets, usually within 4 to 5 days

We help source the right professionals that fit your ideal customers. We conduct one-on-one video customer interviews, getting deep feedback on the go-to-market assets that move your B2B. We analyze the results and suggest next best actions.

Who do you want to resonate with more?
Customer interviews

Move faster when you uncover what really moves your ideal customers

Your cheat code. Test key assets, messaging and experiences with your best customers and new-to-you ideal prospects. Move faster and cheaper than your competitors' trial and error process. Discover the most valuable version of your product for your most valuable customers. And how best to communicate it.

Which market category will your product carve out its unique place?
Product positioning service

Deliver greater value all along the buyer journey

Uncover how to improve each key step of your buyer and customer journeys. Built on deeper insights, build better performing assets for your most pivotal marketing, sales and product experiences.

Where does your buyer journey need the most improvement?
Buyer and customer journey design

We work with B2B SaaS leaders who want to move quickly

F

B2B Founders & CEOs

Get validation for your hunches. Uncover opportunities and reduce risks when entering new markets or positioning within an existing one.

M

B2B CMOs & Marketing Leaders

Test positioning and messaging for product launches, marketing campaigns, landing pages, sales assets, ads and lead magnets. Refine go-to-market strategies and improve lead generation and conversions.

S

B2B CROs & Sales Leaders

Get feedback from won/lost buyers, renewal and new market customers. Get candid, unguarded feedback when prospects and customers are in the research context. Optimize sales decks, proposals, and positioning to better connect with prospects and close high-quality deals faster.

P

B2B CPOs & Product Leaders

Gather insights from your best —as well as your churned— customers along with new market customers. Get feedback on product features and positioning to align development with customer needs and market expectations.

RS

B2B Researchers

Add additional qualitative data with less effort. We help you uncover customer motivations, pain points and feedback on assets to complement your qual and quant data from other sources.

What builders are saying

"Really effective process that's capital efficient. You've clearly crafted the service to meet the needs of startups, with the right balance of research, polish, cost and speed."

Evangeline, Chief Product Officer

"The sprints we ran with Sunny were breakthroughs for us. Our team was able to focus on core challenges via a systematic approach that compressed a lot of decision making into a short period of time. One result was the doubling of our signup conversion rate. Another was a completely new way to sponsor conversations that are core to our site's growth."

Neil, Founder

"Synthesizing a high volume of information and working with clients to turn it into the most meaningful actions is challenging. Great work!"

Tom, Founder

"Some of the best I've ever seen at getting up to speed and representing the ideals and solutions accurately... Ensures we have the information needed to get the answers to the questions that need to be answered to drive value for the customer."

Alex, Associate Partner

"It focused us and forced us to align on what is important to our company and our app vs getting caught up in trivial requirement conversations. It helped having their expertise to keep us moving in the right direction... They do an awesome job but also have great creative ideas and design chops that we're lucky to have access to. Thank you!"

Matt, Sr VP of Product

"Easy to work with, thorough investigation, knowledge in marketing and business, and vast knowledge in modern tech platforms and techniques."

Alex, Cofounder

Improve your product via B2B customer discovery interviews

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